Quality of Care Service Should be Improved

The good care guide suggests that children are getting a better standard of care than elderly people with 88% of nurseries and 91% of nanny agencies achieving top approval ratings in quality of care, care homes only receive 78% in contrast.

31% of home care agencies are described as having poor or bad levels of care. Another third described them as poor or bad value for money.These results reveal a lack of investment in the care industry with calls for a drastic change to quality of staff, feedback and other areas.

A lot of the public opinion suggests a belief that the care industry is more focused on money than quality of care. Complaints of poor care and mismanaged medication are frequent, poor communication and rough staff.

High turnover for carers, zero hour contracts and unfair expectations are said to be a major cause of this. Care needs more investment and while childcare is rapidly improving and seeing massive investments, care for the elderly is not.

However, the growing number of assisted living developments are designed to provide the best quality of service to older people.