The good care guide suggests that children are
getting a better standard of care than elderly people with 88% of nurseries and
91% of nanny agencies achieving top approval ratings in quality of care, care homes
only receive 78% in contrast.
31% of home care agencies are described as
having poor or bad levels of care. Another third described them as poor or bad
value for money.These results reveal a lack of investment in the care industry
with calls for a drastic change to quality of staff, feedback and other areas.
A lot of the public opinion suggests a belief
that the care industry is more focused on money than quality of care.
Complaints of poor care and mismanaged medication are frequent, poor communication
and rough staff.
High turnover for carers, zero hour contracts
and unfair expectations are said to be a major cause of this. Care needs more
investment and while childcare is rapidly improving and seeing massive
investments, care for the elderly is not.
However, the growing number of assisted living developments are designed to provide the best quality of service to older people.
